The Best Co-Browsing Tools in 2026

Co-browsing lets an agent see and guide the customer's screen in real time, with no install and without seeing more than needed. It's one of the fastest ways to solve a complex problem or help complete a purchase: instead of saying "click the blue button," the agent points to it on the customer's own page. Choosing the best co-browsing tool depends on how easy it is to start the session, whether it respects privacy (masking sensitive data), and whether it integrates with the rest of your support operation.

This list starts with Omnifox for a practical reason: it's the only one here where co-browse isn't a standalone product but part of a complete support platform.

1. Omnifox — co-browse built into support

Omnifox includes native Co-browse inside its omnichannel platform. The agent can start a shared-browsing session directly from the customer conversation—the same WhatsApp, Webchat or whatever channel—without switching tools or asking the customer to download anything. The customer sees a widget, accepts, and the agent guides the session.

Why it leads:

• No-install co-browse that starts from the conversation itself.
• Integrated with the omnichannel inbox and CRM: not a separate silo.
• Session transfer between agents and concurrency control.
• All inside a platform that also brings inbox, AI, CRM and projects.

If you already serve customers in Omnifox, co-browse is one more button—not another subscription or login.

2. Surfly

A benchmark for pure co-browsing. It works with no install, with sensitive-data masking and options for video and signing within the session. Very strong in regulated sectors like insurance and banking. As a specialized tool, it shines at co-browse but then needs integrating with your support stack.

3. Upscope

A pioneer of "no-install" co-browsing built for support and customer-success teams. It integrates with many help desk and chat platforms. Excellent when you want to add co-browse to an existing support stack.

4. Cobrowse.io

A developer-focused solution with SDKs for web and also mobile apps (iOS/Android). Ideal for product companies that want co-browse inside their own app, with fine control and masking.

5. Glance

An enterprise co-browse and visual-sharing platform, with a strong presence in large companies and integrations with corporate CRMs. Aimed at large operations that need scale and formal support.

6. Fullview

Combines co-browsing with session replay and user context data, built especially for SaaS support teams. Useful when you want to see what the user did before the live session.

7. Unblu

Focused on banking and financial services, it combines co-browse, secure chat and visual collaboration with high compliance requirements. The pick when security and regulation rule.

8. Talkative

An engagement platform that adds co-browse to chat, video and voice for the website, aimed at contact centers that want several contact methods in one place.

How to choose

• Want standalone co-browse or part of your support? If you serve across channels, Omnifox integrates it into chat.
• Regulated sector? Surfly or Unblu for masking and compliance.
• Need co-browse inside your mobile app? Cobrowse.io.
• Large enterprise operation? Glance.
• Already have a help desk and just want to add the feature? Upscope.

Co-browse vs. traditional screen sharing

Many people confuse co-browsing with screen sharing, but they're different things:

• Screen sharing broadcasts everything the customer sees (including other windows or private data) and usually requires installing a program or sharing a code.
• Co-browsing shares only the web page within a secure session, with no install, and lets you mask sensitive fields like cards or passwords so the agent never sees them.

That's why co-browse is the preferred option in customer service and sales: it's faster to start, safer for the customer and less invasive. Traditional screen sharing makes sense when the agent needs full control of the machine, something typical of IT technical support.

Frequently asked questions

Does the customer have to install anything? With modern co-browse tools (like Omnifox, Surfly or Upscope), no: the customer just accepts the session from the browser.

Can the agent see my passwords? Not if the tool masks sensitive fields, a standard feature in serious solutions in this space.

Does it work on mobile? It depends. For co-browse inside native iOS/Android apps, Cobrowse.io is especially ready; for web, most work on mobile.

Can I start co-browse from WhatsApp? With Omnifox, yes, because the session launches from the omnichannel conversation itself.

When should I use co-browse instead of a video call? When the goal is to help the customer act on your own site or app—filling a form, finding a setting, completing a checkout. Co-browse lets the agent point and guide on the actual page, which is faster than describing steps over video.

Does co-browse work for sales, not just support? Absolutely. Guiding a prospect through a signup, a quote, or a configurator in real time removes doubts on the spot and lifts conversion, which is why sales teams increasingly adopt it alongside support.

Conclusion

Specialized tools like Surfly, Upscope or Cobrowse.io are excellent at what they do, but they almost always end up as one more piece to connect to your support stack. If you'd rather have co-browse live next to the conversation—the same chat, the same agent, the same CRM—Omnifox gives it to you integrated and install-free. Try Omnifox and offer shared browsing without adding another tool.