Alerts when you're approaching your monthly broadcast limit
Omnifox emails you at 80% and at 100% of your monthly broadcast or recipient ceiling.
So you're never caught off guard by sends stopping mid-campaign, Omnifox tracks your plan's monthly Broadcasts usage and notifies your organization's admins by email at two key points.
The two axes being watched
Each month, two cumulative counters are tracked independently:
- Broadcasts created this month (number of campaigns).
- Recipients reached this month (total contacts across all campaigns).
Whichever axis is closer to its ceiling drives the alert's percentage.
When alerts arrive
- Approaching warning (~80%): you get an email stating what percentage of the ceiling you've used on each axis, so you can plan the rest of the month or upgrade in time.
- Ceiling reached (100%): when either axis hits its limit, you're notified that new broadcasts are paused for the rest of the cycle, along with the date it resumes (the start of the next billing cycle).
Once the ceiling is hit, any in-progress broadcast stops sending to pending recipients, and new campaigns can't be created until the next cycle or until you upgrade your plan.
Example
Your plan allows 5,000 cumulative recipients per month. On day 20 you reach 4,100 recipients sent (82%): you get the approaching-warning email. On day 27 you reach 5,000 (100%): you get the ceiling-reached email, with the date the counter resets at the start of the next cycle.
Tips
- These emails go to organization admins; make sure your contact email is up to date under Settings → Billing.
- If you know you'll exceed the ceiling before month's end, it's cleaner to upgrade the plan proactively than to wait for campaigns to get paused.
- The recipients per send ceiling (a single campaign) is different from these two: it's a per-event limit, not a cumulative one, so it doesn't trigger this progressive alerting — it's validated when you create the broadcast.
Troubleshooting
- I didn't get the warning email: check it didn't land in spam, and that the organization's billing contact address is correct.
- My broadcast paused and I didn't know why: check the "ceiling reached" email or the usage summary under Settings → Billing to see which axis filled up.
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What a campaign is and its statuses (draft, scheduled, sending, completed)
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