IVR node: Go to
Jump to another node inside the same IVR flow without drawing long crossing lines across the canvas, using the Go to node.
What it's for
A jump to another node inside the same IVR flow. Instead of drawing a long arrow that crosses the whole canvas to loop back to, say, the main menu, the Go to node points at another node in the same flow and the call continues right there — no extra audio, no round trip through Asterisk's AGI. The jump is instant.
Requirements
The target node must already exist in the same IVR flow (you can't point at a node in a different IVR — for that use Go to another IVR).
Configuration
- Target picker: a dropdown listing every other node in the flow, identified by its title (e.g. "Opening greeting" rather than a cryptic ID). Pick which node to jump to.
- The card deliberately does not draw a visible arrow to the target on the canvas — that keeps the diagram readable. Instead it shows a short "Go →" link that centers the canvas on the target node and selects it, so you can verify the jump in one click.
Example
You have a "Do you speak Spanish or Portuguese?" menu whose two branches both end up offering the same three options — Sales/Support/Billing. Instead of duplicating that submenu twice, you add a Go to node at the end of each branch pointing at the "Main menu" node, avoiding a repeated design and crossing arrows.
Tips
- Use it for the classic "back to main menu" or "try again" without cluttering the diagram with long arrows.
- Name your target nodes well (the title shown on the card) — the Go to picker lists nodes by name, so a clear name makes picking the right one much easier.
Troubleshooting
- If you leave the target empty, the system logs a warning and the call hangs up at that point. The Go to node has no configurable output on the canvas at all (there is no error edge or any other edge you can wire), so always pick a target node before publishing.
- If you delete a node that was another Go to's target, that jump breaks — check your Go to nodes before removing anything from the flow.
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