Uploading your bank transfer proof and validation times

If you choose bank transfer as your payment method for a plan, an add-on, or a balance top-up, Omnifox needs you to upload proof of payment so it can be validated manually.

How to upload the proof

1. When paying, choose Bank transfer as your payment method.
2. You'll see the bank details and a unique reference for that order — use it as the reference/memo on your transfer.
3. Make the transfer from your bank for the exact amount shown.
4. Come back to Omnifox and upload the proof (photo or PDF) from the same payment screen.
5. Confirm the submission.

Validation times

Our team reviews every proof manually. The estimated turnaround is 24 to 48 business hours. You'll get an email as soon as your subscription, add-on, or balance is activated. If the proof is rejected (wrong amount, unreadable reference, etc.) we'll also email you the reason so you can upload it again.

Example

You activate the yearly Escala plan by bank transfer. You upload the proof with the reference number provided. About 30 hours later you get an email confirming your plan is active and your invoice is available under the Invoices tab.

Tips

• Make sure the transferred amount matches the payment order exactly.
• Use the exact reference/memo Omnifox gave you — it helps our team match your payment faster.
• Upload a clear image or the original bank PDF, not a cropped screenshot.

Troubleshooting

If more than 48 business hours have passed with no update, contact support with the proof and the payment order number attached.